Privacy policy

BEXLEY is committed to protecting your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We collect the information you give us when you place an order, create an account or contact us. This may include your name, email address, phone number, delivery and billing addresses, vehicle details and your order history.

We also collect some information automatically when you browse our website, such as your device, browser, pages viewed and how you arrived at our site, using cookies and similar technologies.

• To process and deliver your orders
• To answer your questions and help with fitment
• To handle returns, refunds and warranty claims
• To improve our website and range
• To send you updates or offers, only if you have agreed to receive them

Payments are processed securely by our payment providers. We do not see or store your full card details.

We only share your information with trusted providers who help us run our business, such as our ecommerce platform (Shopify), payment processors, delivery carriers and email services. They may only use it to provide their services to us. Some of these providers store and process data outside Australia, mainly in the United States, Canada and Ireland. We never sell your personal information.

Our website uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can change your browser settings to block cookies, but some parts of the site may not work properly.

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we only keep it for as long as we need it.

You can ask to see the personal information we hold about you, or ask us to correct it, at any time by contacting us.

If you have a concern about how we've handled your information, please contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Email bexleylandroverparts@gmail.com or use our contact form.